Samsung Phone Assistance

Q. How do I change the time on my Samsung telephone?
A. Follow steps 1 and 2 below:

Step 1: Enable customer level programming

  1. While on hook, press Transfer and then dial 200. Your display will show (ENABLE CUS. PROG. PASS CODE)
  2. Dial the four-digit pass code 1 2 3 4 The diplay now shows (ENABLE CUS. PROG-DISABLE)
  3. Dial 1 to enable. The display now shows (ENABLE CUS. PROG-ENABLE)
  4. Press Transfer. The phone returns to it’s idle condition.

Step 2: Set the time and date display

  1. Press Transfer and then dial 505
  2. Enter the new time and date using the format below:
    W=Day of the week: Enter 0 for Sunday, 1 for Monday, 2 for Tuedsay, etc. up to 6 for Saturday
    MM=Month: Enter 01 for January, 02 for February, etc. up to 12 for December
    DD=Date (day): Enter a number between 1-31 to correspond with the correct day of the month
    HH=Hour: Use the 24 hour clock (military time) and enter a number from 00-24
    MM=Minutes: Enter a number from 00-59
    Verify the time and date and re-enter if neccessary.
  3. Press Transfer to store the programming and exit the programming mode.

Q. How do I change the name on my Samsung telphone display?
A. Follow steps below

  1. Press the Transfer button and then dial 104
  2. Enter the name (up to 11 characters) using the keypad (use the volume keys for spaces)
  3. When you have entered the correct name press the Transfer button again to exit programming

Q. How do I forward calls to an external number on my Samsung phone system?
A. Follow steps below

  1. Press the Transfer key and dial 102
  2. Press 1 the 9 (to access an outside line) then the phone number you want your calls to go to
  3. Press the right soft key (these are the 3 keys at the top of your phone)
  4. Use the volume keys to toggle to YES
  5. Press the transfer key again (your display should now show the number you forwarded to)

Note: External call forward will cancel all other call forwarding instructions previously set in your phone

To cancel call forward:

  1. Press the Transfer key and dial 102
  2. Dial 0
  3. Press the Transfer key again to exit